Frequently Asked Questions

Quick answers to the things we get asked most.

How long does shipping take?

Orders are processed within 1–2 business days, and standard delivery usually arrives within 3–7 business days depending on your location.

Can I return or exchange an item?

Yes! Unused items in their original packaging can be returned or exchanged within 14 days of delivery. See our Shipping & Returns page for details.

How does the rewards program work?

You earn points on every order, which you can redeem for discounts on future purchases. Check the Rewards page for your current balance and available rewards.

Do you offer international shipping?

We currently ship within the country. Reach out to us if you have a special request and we'll see what we can do.

How can I contact you?

Head over to our Contact Us page, or message us on Instagram or TikTok — we're happy to help.